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AM Retail Services Pty Ltd

Our credentials

Excellence certified and proven

We hold internationally recognised certifications that demonstrate our commitment to safe, sustainable and high-quality facility services across Victoria, NSW, Queensland and the Northern Territory.

Certified standards

Trust built on global benchmarks

AM Retail Services validates quality, environmental responsibility and workplace safety through rigorous international ISO standards, certified in Australia by Obsequentia. Current certificate copies, including certificate numbers and validity dates, are available on request.

  • Australian certification pathway
  • External audits
  • Continuous improvement
  • Verified compliance
Obsequentia Quality Certified ISO 9001:2015

ISO 9001:2015

Quality Management Systems

Obsequentia Environment Certified ISO 14001:2015

ISO 14001:2015

Environmental Management Systems

Obsequentia Safety Certified ISO 45001:2018

ISO 45001:2018

Occupational Health & Safety Management

Our core certifications

Standards behind every service we deliver

Every cleaning and facility programme is underpinned by these internationally recognised management systems, widely used across Australian commercial procurement.

Obsequentia ISO 9001:2015 logo

Quality Certified · Obsequentia

ISO 9001:2015 - Quality Management Systems

Delivering consistent quality with confidence

AM Retail Services is certified to ISO 9001:2015, the internationally recognised standard for quality management systems and widely used by Australian commercial service providers.

This certification reflects our commitment to consistent, reliable cleaning programmes, clear communication, documented processes and measurable results for multi-site clients.

Certification is delivered through Obsequentia, an Australian certification body. Current certificate copies, including certificate numbers and validity dates, are available on request.

Obsequentia ISO 14001:2015 logo

Environment Certified · Obsequentia

ISO 14001:2015 - Environmental Management Systems

Sustainable cleaning for a better tomorrow

Our ISO 14001:2015 certification demonstrates a structured approach to environmental responsibility across our cleaning operations.

We focus on responsible product choices, waste reduction practices and efficient use of resources so facility programmes stay practical without unnecessary environmental impact.

Obsequentia certification confirms that our environmental management system meets the ISO 14001:2015 requirements used across Australian industry. Certificate details are available on request.

Obsequentia ISO 45001:2018 logo

Safety Certified · Obsequentia

ISO 45001:2018 - Occupational Health & Safety Management

Safety-driven cleaning solutions

ISO 45001:2018 is the global benchmark for occupational health and safety management and is widely recognised by Australian employers and procurement teams.

This certification supports safer work practices for our crews and clearer risk controls on client sites, including training, supervision and documented procedures.

Certified by Obsequentia, our OH&S system helps clients partner with a cleaning provider that treats workplace safety as a core operational standard. Certificate copies are available on request.

Compliance evidence

Insurance, checks, training and operational controls

Beyond ISO certification, our programmes are supported by insurance, personnel checks, induction, SWMS, chemical controls and continuous improvement under our management systems.

Public liability insurance

Current public liability cover supports work on client sites. Certificates of currency are available to clients and procurement teams on request.

Workers compensation

Staff are covered under applicable workers compensation arrangements in the states and territories where we operate.

Police checks

Crews working on sensitive or public-sector sites undergo police checks as required by contract and site access rules.

Working with Children Checks

Where education or child-related facilities require it, team members hold valid Working with Children Checks before commencing on site.

Staff induction and training

New starters complete induction covering site access, chemical handling, PPE, reporting and client-specific requirements before unsupervised work.

Safe Work Method Statements

Higher-risk tasks are supported by documented Safe Work Method Statements reviewed with crews before work begins.

Chemical registers and SDS management

Site chemical registers and safety data sheets are maintained so products are stored, diluted and used correctly.

Incident and hazard reporting

Hazards, near misses and incidents are reported, investigated and escalated through defined channels with corrective follow-up.

Internal audits and continuous improvement

Internal audits and management reviews under our ISO systems drive corrective action and continuous improvement across contracts.

Need copies of our certification documents?

Contact AM Retail Services to request ISO certificate details (including numbers and validity dates), certificates of currency, or to discuss how our quality, environmental and safety systems support your sites.